Privacy Policy

1. Information We Collect

1.1 Personal Information: When you purchase tickets on our website, we collect personal information necessary to process and fulfill your order. This may include your name, email address, phone number, billing address, and payment details. We only collect personal information that is relevant and necessary for the purpose of providing our services.

1.2 Website Usage Data: We may also collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, and pages visited. This information is collected through cookies and similar technologies and helps us improve our website’s performance and enhance your user experience.

2. Use of Information

2.1 Order Processing: We use the personal information you provide to process your ticket orders, confirm your purchases, communicate with you about your orders, and deliver the tickets to you.

2.2 Customer Support: We may use your personal information to respond to your inquiries, provide customer support, and address any issues or concerns you may have regarding your ticket purchases.

2.3 Marketing Communications: With your consent, we may use your email address to send you promotional offers, updates, and newsletters related to our events and services. You can opt out of receiving such communications at any time by following the instructions provided in the emails or by contacting us directly.

2.4 Analytics and Improvements: We may use non-personal information, such as website usage data, to analyze trends, monitor the performance of our website, and make improvements to enhance your experience as a user.

3. Data Sharing and Disclosure

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors. These providers have access to the personal information necessary to perform their functions but are prohibited from using it for any other purpose.

3.2 Legal Requirements: We may disclose your personal information if required by law, regulation, legal process, or governmental request. We may also disclose information to enforce our Terms of Service, protect our rights, privacy, safety, or property, or respond to security incidents or fraud.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your data.

5. Your Rights and Choices

You have certain rights regarding your personal information, including the right to access, update, correct, or delete your data. If you would like to exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

6. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the revised policy on our website or by other means of communication. Your continued use of our website after such changes indicates your acceptance of the updated Privacy Policy.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at: [email protected]